Search users

You can search users by name, surname, email, and custom fields.

Delete users

You can delete a user in AiX by opening the User edit box and then clicking Delete user. To delete multiple users at once, select the users you want to delete from the Users table and then click the top right Delete icon.

Additional user table columns

To display additional columns in the user table go to Settings > Admin > Users table additional columns and add the new columns. The value of each column is the slug of the user detail or extra user detail you want to display. The slug is lowercase and with spaces replaced by the char . For example, the slug of the extra user detail “Date of birth” is “date-of-birth“.

User types


Type Description
user A “user” is any user with an email.
lead A “lead” is any user with no user details, who is automatically registered, and with at least one conversation.
visitor A “visitor” is any user who has not started a conversation. Note: Visitors are automatically deleted every 24 hours.

Manage Agents

Registration

More Information

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