Miscellaneous

• Real-Time User Display: New users are automatically displayed in the user table in real time.
• Online User Visibility: Enable Settings > Users > Register all visitors to view online users.
• Online User Notifications: To receive online user notifications, enable the following settings:
  • Settings > Notifications > Online users notification
  • Settings > Users > Register all visitors
  • This feature covers all user types, including visitors and leads. Notifications are sent once per user within a 24-hour period.
• Agent/Admin Status: Agents and admins can set their status to online or offline from the bottom-left profile panel. If Settings > Notifications > Away mode is active, the offline status is automatically activated after 10 minutes of inactivity (no mouse clicks, movements, or key presses). This automatic offline status feature does not apply to mobile devices. For proper functionality, ensure Pusher is enabled.

Login Verification URL

• Feature Location: The login verification URL feature is found under Settings > Users > Login verification URL in AiX.

• Functionality: This feature allows AiX to authenticate and automatically log in users from an external source.

• Expected JSON Response:

  {
      "first_name": "John",
      "last_name": "Doe",
      "email": "[email protected]",
      "profile_image": "<https://aix.rpaix.com/user.svg>",
      "department": null,
      "password": "",
      "details": [
          {
              "slug": "location",
              "name": "Location",
              "value": "Sacramento, United States"
          },
          {
              "slug": "country_code",
              "name": "Country code",
              "value": "America/Sacramento"
          }
          ...
      ]
  }
  
  

  • The first_name value is required.

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