Registration Form

The registration form is a pre-chat form that requires the user to enter specific information before starting the chat.

You can use the registration form as a pre-chat form by limiting the information requested to the user to only the user's email address or the user name, for example.
The log-in form is shown only if the registration password field is shown.
If Settings> Users > Allow Duplicate Emails is enabled and a user enters an already registered email, a new user is created and the email is removed from the old user. The new user will not have access to the old user's messages and conversations. You can also automatically log in a user via URL parameters.