Getting Started with Dialogflow Configuration:
1. Project ID Retrieval:
– Log in to the Dialogflow ES
console at dialogflow.cloud.google.com using your Google account.
– Click the gear icon
near the chatbot name and access settings. Create a chatbot if needed.
– Copy the Project ID
from the settings.
– Ensure you choose US / GLOBAL
at the top left of the Dialogflow dashboard. Note that our system does not support mega agents.
2. Dialogflow CX Agent Name:
– Access the Dialogflow CX console at https://dialogflow.cloud.google.com/cx/.
– Select the desired project and navigate to the agents page (Agents > View all agents)
.
– Click the options menu for the agent and copy the agent name
.
– More details at:
https://cloud.google.com/dialogflow/cx/
docs/quick/api#detect-intent-drest.
3. Setting Location:
– Optionally, set the location or region for your Dialogflow agent. This is needed if not set to global
.
4. Welcome Intent Setup:
– Activate the Dialogflow Welcome Intent for new visitors. Ensure Settings > Messages > Welcome message
is enabled.
5. User Details Integration:
– Send user details from registration forms and email-rich messages to Dialogflow.
6. Integrating Intents: